Q. I subscribed to the ad-free plan, but ads are showing up on my parents' phone.

A.

Babyfolio's ad removal subscription applies to all family members!

If you've subscribed to ad removal but still see ads, please check the following.

🔍 Check your ad removal settings

  1. On the parent's phone, go to [My Page].

  2. Check whether the [Ad Removal] toggle is off (gray).

  3. If the toggle is on, please switch it to gray.

💬 Still seeing ads?

If ads continue to appear even after checking the settings above, please contact our Customer Support.